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DashboardCookie management

Cookie management

The Cookies & Services tab displays a list of all cookies detected on your website, along with detailed information about each of them. From this tab, you can move cookies between categories and services, add descriptions for each cookie, edit their settings and configure automatic cookie blocking settings for services.

Domain settings - Cookies

Cookies that need attention

For paid subscriptions, all cookies that are not categorized as necessary cookies are flagged with either a green checkmark or a red X to indicate whether the service setting the cookie is configured correctly. You can also click the “Needs attention” button to filter and display only cookies requiring action.

Domain settings - Cookies

Cookies marked with a green check icon are correctly configured. These cookies have been verified to not be set until the user has provided consent for their associated category.

Cookies NOT correctly set up

Cookies marked with a red X require attention. These cookies are either being set prior to user consent or have not yet been categorized. To resolve this:

  • If the cookie is necessary or a preference cookie, move it to the appropriate category (necessary or preference).
  • Review and adjust the service settings to prevent cookies from being set before consent.

For more details on resolving flagged cookies, refer to the Installation troubleshooting guide.

Managing cookies

To manage a cookie, click the “Edit” button next to it. This will open a dialog where you can:

  • Change the cookie’s category by selecting a new group from the drop-down menu.
  • Add or edit the cookie’s description in the input field provided.
  • Assign the cookie to a service.
  • Hide the cookie from the cookie declaration.

After making your changes, click “Save cookie details” to apply them or “Cancel” to discard them.

Once you’ve updated cookie categorizations or service assignments, click “Save & Publish” in the top-right corner to publish your changes.

Domain settings - Edit cookie

Managing services

Cookies are grouped by services because, in most cases, a service loads and sets one or more cookies. Instead of blocking specific cookies, CookieHub blocks the entire service until the user consents, as it cannot control which specific cookies a service sets.

On the left-hand side, you can filter cookies by services. Ideally, all cookies assigned to a service should belong to the same category as the service itself, since CookieHub cannot selectively block some cookies while allowing others from the same service.

For each service, click the “Edit service” button to:

  • Assign the service to a category.
  • Add or edit the service description.
  • Configure automatic cookie blocking settings.

CookieHub includes a feature to block cookies from being set before consent by delaying the loading of the service that sets those cookies. You can configure this in the Edit service dialog.

To ensure automatic cookie blocking works properly:

  • Enable the feature in the Settings tab.
  • Implement CookieHub correctly as an HTML tag on your website.

Important: Automatic cookie blocking does not work with the Google Tag Manager (GTM) implementation. GTM delays the loading of CookieHub, which prevents it from effectively managing third-party services in time.

Domain settings - Predefined automatic cookie blocking

Predefined vs. custom blocking rules

  • Some services have predefined blocking rules that cannot be modified. You can disable automatic cookie blocking for these services by unchecking the “Automatic cookie blocking” checkbox.
  • For other services, you can create custom blocking rules by checking the “Automatic cookie blocking” checkbox and configuring the search section and pattern.

Domain settings - Custom automatic cookie blocking rules

Custom rules allow you to control how and where CookieHub looks for specific scripts or resources to block. When setting up a custom rule, you’ll define:

  1. Search section: Where CookieHub should look for the pattern.
  2. Pattern: The specific text or value that identifies the service or resource.

Search section options

You can choose one of two areas for CookieHub to search:

  1. Value of the src property
    CookieHub checks the URL specified in the src attribute of a script tag.
    For example:

    <script type="text/javascript" src="https://externalservice.domain/file.js"></script>

    In this case, CookieHub will evaluate the src value: https://externalservice.domain/file.js.

  2. Script inline content
    CookieHub evaluates the content between the opening and closing <script> tags. For example:

    <script> // Custom code </script>

    Here, the content // Custom code will be evaluated.

Pattern

The pattern is the specific text CookieHub searches for in the selected search section. For example:

  • If the pattern is set to externalservice.domain and the search section is configured as Value of src property, CookieHub will match and block the following script:
    <script type="text/javascript" src="https://externalservice.domain/file.js"></script>

By defining the search section and pattern carefully, you can ensure CookieHub blocks the correct scripts and services until the user has given consent.

FAQ

Is it possible to add cookies manually?

Absolutely, you have the option to do so. If there are cookies that our scanner missed and you’re aware of them, you can manually add them. Click on the ‘Add Cookie’ button. This will open a dialog window where you can input all the necessary information for the cookie. It’s important to fill in the mandatory fields, including Name, Hostname, Path, Expiry, and Category.

If you added the cookie manually, you have the flexibility to edit all of its values. However, if the cookie was automatically detected by our cookie scanner, you can only make changes to the category and description.

If you manually added the cookie, you can delete it. However, if it was automatically detected by our cookie scanners, it cannot be deleted. Nevertheless, you have the option to hide automatically detected cookies from the declaration list.

Yes, locate the cookie you wish to hide, and click ‘Edit.’ A dialog window will appear, allowing you to enable the ‘Hide from cookie declaration’ option.

Is it possible to relocate cookies to different categories?

To move a cookie to another category, select ‘Edit’ for the specific cookie you want to reassign. A dialog window will appear, and within it, you can choose a new ‘Category’ from the dropdown menu. Be sure to save the cookie details by clicking the ‘Save’ button.

Why do some automatically detected cookies appear as uncategorized and lack descriptions?

Our cookie database contains descriptions and categorizations for cookies. When a cookie is labeled as ‘Uncategorized’ and lacks a description, it typically means that this specific cookie has not yet been added to our database. We continually work on enhancing our cookie database, and it’s a rare occurrence for widely used cookies to be absent from it. If you come across an uncategorized cookie that you believe should be part of our database, please don’t hesitate to notify us through our support system, and we will promptly include it in our database.

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